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  • DBMS Global

Don’t expect business travel to bounce back anytime soon, start-up founders say

The coronavirus pandemic has forced industries to rethink how they do business, resulting in a “new normal” that’s here to stay, according to two start-up founders.

Many small retailers were forced to shift to e-commerce platforms in an attempt to survive the pandemic’s disruption to everyday life.

“From our side, what we saw, of course, very first impact was (the) acceleration of retailing going from offline to online,” said Ning Wang, co-founder and chief business officer of PingPong Payments — a crossborder e-commerce payments processing company. He was speaking at a panel discussion during CNBC’s annual East Tech West conference, which was held this year remotely and on the ground in the Nansha district of Guangzhou, China.

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